Returns & Exchanges

At Cartice, we want you to be completely satisfied with your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items. If your purchase isn't the perfect fit or style, our hassle-free process ensures a quick exchange or full refund.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Prepare the Package

Place the items in their original packaging with all tags attached, ensuring the garment is in its original, unworn condition.

3

Print and Attach Label

Download and print the prepaid shipping label provided by our portal and securely affix it to the outside of your parcel.

4

Drop Off and Track

Hand your package to the designated courier service and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing